Lorraine was very friendly and provided excellent customer service. She also gave us a $20 discount as a first time customer and explained to us the terms of the contract.The unit is easily accessible.You can park right next to it and take out your stuff. The place is also very conveniently located at 405 E Ben White Blvd near Highway 35. I was able able to reach the UT dorm in about 15 minutes from there. There is no air condition. Thanks Neil B, Houston, TX
Kathy in the front office was very nice and made me feel comfortable with putting my things in there storage unit. She was willing to help me make a decision on the right size unit and did not try to sell me one that I would not need. Thank you so much for making this difficulty situation as easy as possible for me.
I am VERY impressed on how professional the place is, all my needs were met, and every question was answered. It's so refreshing after a difficult move to see a smiling professional friendly person at Pond Springs Mini Storage. I would absolutely recommend this place or if you know anyone who's moving just give them the website click on it and they will do the rest...
I have had a great experience in the past, so when I needed temporary storage again, so I obviously returned! Helpful folks, super clean units. Security gates and onsite employees. Units are very affordable. Big plus for location, great employees and their concern for customer safety!
For 30 years we have operated our business on three principles that guide our behaviors, decisions, and strategies:
1) Family First. Every one of our clients is an honorary member of the Jones family. We take pride in our repeat clientele, and we love to work with our clients to create a customized storage solution that truly meets their needs. We may expertly store your possessions, but we passionately believe in people first.
2) Transition and Transformation. The work we do signifies a period of transition for our customers. As you create the next chapter of your life, we’re here to support this evolution with a safe and convenient storage experience that puts people first.
3) No-Nonsense. People in transition are busy, usually juggling many complicated balls at once. Storing your belongings shouldn’t be complicated. We offer zero deposits, zero long-term contracts, and zero hidden fees. No bull, no strings, no kidding. Just easy, safe and convenient storage solutions to fit your lifestyle. Simply put: Store your stuff here. Then go live your best life!